1. Overview
At Millat Foods, your satisfaction matters. If you’re not satisfied with your purchase, we offer refunds or replacements under specific conditions.
2. Eligible Returns
● Items must be returned within 7 days of delivery.
● Products must be unopened, unused, and in original packaging.
● Perishable items (e.g., opened food jars, sharbat bottles once opened) are not eligible for return.
3. Defective or Damaged Items
If you receive a damaged or defective product, contact us within 48 hours of delivery with a photo and order number. We will arrange a replacement or refund after verification.
4. How to Return
● Email support@millatfoods.co
● Provide order number + reason + photo proof
● We will share the return instructions
5. Refund Process
Once the returned item is received and inspected:
● Approved refunds will be issued to your original payment method.
● Refunds typically take 5–10 business days to appear.
Shipping charges are non‑refundable unless due to our error.
6. Exchanges
If you want a replacement instead of a refund, confirm product availability at the time of your request.
Contact: 03270775777
Email: info@millatfoods.co